Training Courses

Over the past 19 years The Open Door has intentionally focused their attention on the equipping and training of ordinary men and women to be involved in counselling, support awareness campaigns to address serious social issues of crimes. against our women and children. Over 5000 men and women have been trained as lay counselors preparing them to impact their communities on HIV/AIDS, child abuse, rape, domestic violence and human trafficking.

The Open Door has developed training materials and resources that are used to educate the wider community with a special focus on rural areas where development, social and health services are vastly inadequate. In 2014/15 in excess of 6000 learners viewed our training DVD on human trafficking alone.

Training Courses & Programmes

The Open Door Crisis Care Centre realises that it cannot rely solely on Donors for support and actively promotes and offers it’s service’s to Corporates and the Public to generate income.

Lay Counselling Course Content

Three lay counseling courses are run each year at a cost of R2500 per student. The program runs over eight weeks covering – Theory, Practical Skills, Personal Development, and Methodology.

Purpose of the course is to equip lay counselors to meet their social needs within the community.

B Psych interns also attend the course to back up their theory

Application forms

These may be obtained from The Open Door Crisis Care Centre, 7 Windsor Road, Pinetown
or email to / telephone 031 7092679


Worldview, counseling skills, counseling tools, ethical considerations, listening, reflecting, paraphrasing, different types of counseling and body language

Practical Skills
  • Rape, definition and reporting procedure
  • Domestic violence, domestic violence Act, reporting procedure
  • Child abuse/incest, definition reporting procedure
  • Trauma and crisis management
Personal Development

Collage, forgiveness journey, relationships

  • Individual, couples, group work
  • Roleplay
  • Video and PowerPoint presentation
  • Homework
  • A multi-choice exam will be written at the end of the course
  • A certificate is issued on graduation
  • Lunch will not be supplied.
  • Refreshments supplied by The Open Door.


The purpose of workshops is to spread awareness on certain topics and to instill knowledge into the public and our communities. The Open Door Crisis Care Centre conducts workshops on a variety of topics in both the Education and Corporate Sectors.

Within the Education sector the Open Door Crisis Care Centre conducts workshops that are predominantly lecture-based but offer practical examples that aim to enhance the student’s knowledge on the particular topics and also provide them with the skills on how to identify and manage when facing these challenges.


Bullying is an aggressive behavior that occurs in an intentional and repeated manner that causes another child to feel hurt. There are various forms of bullying that include; Physical, Verbal, Social, Psychological and Cyber bullying. The workshop on bullying aims to educate students on various forms of bullying, how to identify bullying, how to react to bullying and the consequences of bullying.

Sexual Misconduct

Sexual misconducts are conducts that are sexually suggestive, uncomfortable, offending and intimidating in nature. They are unwanted and inappropriate. Elements that negate sexual misconduct include force, lack of consent and one’s age. The aim of a sexual misconduct workshop in the schools is to educate students on the various forms of sexual misconduct so that they can identify when they are being taken advantage of and they are made aware of the steps in which they can take to protect themselves from victimization workshop also makes mentions of Grooming, Rape, Various forms of sexual assault and where to seek for immediate assistance when they are victimized.

Teenage Pregnancy

South Africa is amongst the countries with the highest rates of teenage pregnancy and the leading cause of teenage pregnancy is a lack of knowledge on sexual conduct, contraception and decision making. The Open Door Crisis Care Centre aims to spread knowledge on this subject matter so that there is an awareness on not only the realities of teenage pregnancy but the effects of teenage pregnancy.

In the Company sector, when employees are undergoing challenges in their personal lives, these challenges can not only affect their wellbeing but also their productivity in the work place. The purpose of the workshops in the company sector is for the challenges employees are facing to be addressed and for support to be provided by the employers.

Sexual Harassment

Sexual harassment refers to unwelcomed sexual advances and unwelcomed behavior of a sexual nature. Sexual harassment can be discrimination based on gender or sexual orientation. The sexual harassment workshop aims to educate employers and employees on the various forms of sexual harassment, how to deal with the occurrences efficiently and to advise companies on the policies they can implement so they can prevent the occurrence of sexual harassment complaints.

Trauma Counselling and Skills

Trauma is the emotional reaction that one has to an event that involves distress, threat to life and intense fear or helplessness. The Open Door Crisis Care Centre offers trauma counselling to all those that have undergone a traumatic experience. The stages of trauma counselling include trauma containment that occurs at the scene of the event and it provides for immediate relief fir the victims of the trauma. Trauma debriefing then occurs after the traumatic event and it seeks to promote healing and recovering after the trauma. Trauma debriefing provides emotional support and it provides a victim with the opportunity to express and process difficult feelings therefore reducing the intensity of the trauma symptoms.

Employee Assistance programs

The Open Door Crisis Care Centre facilitates Employee Assistance programs that aim to provide employees with support in life issues that may be affecting their social life and productivity in the work space. The EAP provides employees with access to counselling, advice, training and support.
Some of the areas that the Employee Assistance program focuses on include; depression, anxiety, domestic disputes and violence in a person’s life and those battling with addiction. The addictions can include but are not limited to alcohol abuse, drug abuse, addiction to pornographic material and all forms of eating disorders.